Privacy policy

PRIVACY POLICY

Last Updated: July 2026

This Privacy Policy describes how YOVIX ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.yovixshop.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Age Restriction

This Site is intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not use this Site or provide any personal information to us.

Our Commitment to Your Privacy

We understand that our customers value their privacy highly, particularly when purchasing adult lifestyle and wellness products. We are committed to:

  • Handling all personal information with the utmost discretion
  • Using discreet billing — charges will appear under a neutral merchant name on your bank or card statement
  • Shipping all orders in plain, unbranded packaging with no indication of contents
  • Never selling your personal information to third parties for their own marketing purposes without your consent

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date. We encourage you to review this page periodically.

2. How We Collect Your Personal Information

Information You Provide Directly:

  • Contact details: name, address, phone number, and email address
  • Order information: billing address, shipping address, payment confirmation, email, and phone number
  • Account information: username, password, and security questions
  • Shopping information: items viewed, added to cart, purchases, reviews, and loyalty points
  • Customer support communications: information you include when contacting us

Information Collected Automatically: We may automatically collect certain usage data ("Usage Data") when you interact with our Services, including device information, browser type, IP address, pages visited, and interaction data. We use cookies and similar technologies for this purpose.

Information from Third Parties: We may receive information about you from third-party service providers, including:

  • Shopify (our e-commerce platform)
  • Payment processors (to process your transactions securely)
  • Advertising and analytics partners

3. How We Use Your Personal Information

We use your personal information to:

  • Fulfill orders and provide Services: process payments, arrange shipping, manage returns and exchanges, and send order-related notifications
  • Manage your account: create and maintain your account, ensure account security
  • Marketing and advertising: send promotional communications by email or other channels (you may opt out at any time)
  • Security and fraud prevention: detect and prevent fraudulent or illegal activity
  • Legal compliance: comply with applicable legal obligations and enforce our Terms of Service
  • Service improvement: analyze usage patterns to improve our website and customer experience

4. Cookies

We use cookies to power and improve our Site and Services, remember your preferences, and run analytics. For details on cookies used by Shopify, see: https://www.shopify.com/legal/cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our Site. Our Site also recognizes the Global Privacy Control (GPC) signal — if enabled, we will treat it as a valid opt-out request for targeted advertising for that browser or device.

5. How We Share Your Personal Information

We may share your personal information with:

  • Service providers: vendors who perform services on our behalf (e.g., payment processing, shipping, IT management, customer support, data analytics, cloud storage)
  • Business and marketing partners: to provide services and show you relevant advertising, in accordance with their own privacy policies
  • Affiliates: within our corporate group for legitimate business purposes
  • Legal authorities: when required by law, court order, or to protect our rights and the rights of others
  • Business transfers: in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their independent marketing purposes without your explicit consent.

6. Sensitive Information & Adult Products

We recognize that purchases from our store may be considered sensitive personal information. We take additional precautions to protect this data:

  • Purchase history and order details are stored securely and are not shared with unauthorized third parties
  • We do not use your purchase history to infer sensitive characteristics about you for advertising purposes beyond what is necessary to provide our Services
  • Billing descriptors are designed to be discreet and non-identifying

7. Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@yovixshop.com and we will promptly delete it.

9. Security and Data Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access / Know: request access to the personal information we hold about you
  • Right to Delete: request deletion of your personal information
  • Right to Correct: request correction of inaccurate information
  • Right of Portability: receive a copy of your data in a portable format
  • Right to Opt Out of Sale/Sharing: direct us not to sell or share your personal information for targeted advertising
  • Right to Restrict Processing: ask us to stop or limit processing of your data
  • Right to Withdraw Consent: where processing is based on consent, withdraw it at any time
  • Right to Appeal: appeal our decision if we decline your request

To exercise any of these rights, please contact us at support@yovixshop.com. We will respond in a timely manner as required by applicable law. We will not discriminate against you for exercising your privacy rights.

California Residents (CCPA): You have additional rights under the California Consumer Privacy Act. Please contact us to exercise your rights or for more information.

EEA/UK Residents (GDPR): Where we process your data based on legitimate interests (Art. 6(1)(f) GDPR), you have the right to object. For data transfers outside the EEA/UK, we rely on Standard Contractual Clauses or equivalent mechanisms. You may lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available here.

11. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable law.

12. Managing Communication Preferences

You may opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in any marketing email. If you opt out, we may still send you transactional emails related to your orders and account.

13. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or for any privacy-related concerns, please contact us:

📧 Email: support@yovixshop.com 🌐 Website: www.yovixshop.com 📍 Address: Jining, Shandong 272000, China

We are the data controller of your personal information for the purposes of applicable data protection laws.